In
my earlier days as an Executive Coach, I used to
write proposals for potential clients who wanted me
to come in and deliver leadership training to their
managers.
When
you’re looking at how to sell services, proposal
writing can be a very tedious process and can also
be a huge waste of time if the client chooses not to
move forward. Then there’s the whole price-setting
thing where we often try to customize which adds to
the tedium of it all. Sometimes we get as far as
making a presentation to the decision-makers only to
be put on hold while they take months to decide.
Here’s
are 3 key tips on how to speed up the process and
cut-out the tedium and time-wasting aspect of
proposals, presentations and pricing.
A
must-have BEFORE you write anything
The
biggest mistake I see in writing proposals and
presentations to a prospect is the business owner
has no clue what the prospect’s decision-making
process is. So before you write a single word in a
proposal or presentation, ask one very key
question: If we do a proposal and you agree that
this is exactly what you were looking for, what
would happen next? You would typically find out
things like:
*
whether they’re even ready to make a decision right
now (and if they’re not, why bother spending time on
a proposal)
* who
is truly the decision maker in which case you’d want
that person involved from the start or find out what
the key decision makers would need to know to make a
decision.
* how
long it may take to reach a decision - so you’re not
caught off guard.
Another
key question, by the way is along the lines of a
needs-assessment. Before drafting any proposal,
you’d want to be sure you truly have a deep
understanding of the true needs of your prospect.
Set
Your Pricing
It may
seem really considerate and unique to customize
your services to each client, but my guess is if you
take a look at all the work you’ve delivered to this
point, there’s not a whole lot that’s different. So
rather than customizing to each client, sit down and
evaluate the history of what you’ve delivered so far
to clients and I’m willing to bet you’ll discover a
trend in the types of services you provide.
So based
on the trend you see in your history of your client
work, try presenting, say, only 3 choices. A low
end offering (your lowest price), a middle level
offering and a high end offering (your highest
priced offering). And when you present your offer,
present it with confidence. Share that from your
experience, clients have had 3 key needs and you’ve
designed your packages based on those needs.
For
example, when I did Executive Coaching, I had 3
options: workshop only, workshop plus group
coaching, and workshop plus private individual
coaching for a certain number of managers. That was
the trend I saw when I reviewed the “customization
requests” I was receiving.
Proposals/Presentations based on set packages
As
mentioned above, 3 levels of offers are typically
fine. You could have more (say 5 or so) depending
on the type of services you provide. The beauty of
having set pricing is you can also have set
proposals and just do very minor tweaking to the
specific problems identified by your client.
This
would save you a whole lot of time on the
proposal-writing part. But remember, avoid jumping
into the proposal-writing phase without first
understanding the needs of your prospect and also
the decision-making process.
If you
enjoyed this article, you want to check out
Allison’s
step-by-step strategy for attracting a
consistent flow of ideal clients who are eager
to buy from you. Or, check whether our audio
seminars on "How
to Create/Package/Price Your Services" may be a
fit for you.